Simgot EM10
1 DD + 8 BA + 1 PZT IEMs
- Single-sided 1 DD + 8 BA + 1 PZT
- Customized Multi-layer PZT Acoustic Exciter
- Independent Multi-channel Sound Damping System & RC Quad Crossover
- Precise and Interference-free Tuning
- Advanced Simulation Breaks Tuning Barriers
- Litz Silver-plated Copper Wire
- Meticulously Crafted Ergonomic Design
- The All-rounder for Music and Gaming
Simgot EM10
The Epitome of Excellence
The Simgot EM10, codenamed "DREAM," stands as a reference-grade in-ear headphone masterpiece. Crafted with innovative acoustic frameworks and advanced tuning techniques, it embodies the essence of "dreams." From ergonomic design and testing of headphone contours to the pre-research of multi-unit internal stacking, unit selection, and combination, to the solution of various challenges such as digital acoustic simulation technology, independent sound guide tube path design, crossover point calculation, phase consistency correction, system damping optimization, and RC circuit design, every aspect has undergone meticulous refinement over two years, spanning 35 major revisions and hundreds of fine adjustments. Like an alchemist of music, we obsessively crafted the golden formula of art and science. The tuning target curve of EM10 satisfies both audiophiles' exceptional listening experience and the recording and mixing needs of professional musicians. Simgot pays homage to art and science.
Single-sided 1 DD + 8 BA + 1 PZT
The EM10 features a luxurious configuration of single-sided 1 dynamic driver, 8 balanced armature drivers, and 1 piezoelectric ceramic driver. Through extensive unit selection and acoustic experiments, we ingeniously constructed a ten-in-one matrix acoustic architecture. We finely adjusted and precisely controlled the frequency response of each unit to achieve overall balance. An energetic 8mm custom-designed high-polymer diaphragm strong magnetic circuit dynamic driver provides robust and detailed low-frequency performance. Meticulously selected distinctive mid-high frequency balanced armature drivers and piezoelectric ceramic drivers compensate for high-frequency and ultra-high-frequency, merging tones into a unified whole, delivering an ethereal auditory feast.
Customized Multi-layer PZT Acoustic Exciter
The EM10 adopts a PZT piezoelectric ceramic transducer with a pure copper vibrating substrate, multi-layer composite piezoelectric ceramic coating. Unlike the conventional approach of placing PZT directly in front of the unit, which may cause unnatural mechanical sound, we placed the PZT on the metal back cover of the rear cavity and combined it with the 'lotus-style' structure connection points of the earphone back cover, ensuring the main body suspension. We effectively eliminated the "mechanical sound" sensation of PZT, dissolved the roughness, retained its compensation for high-frequency and ultra-high-frequency, and improved the overall acoustic performance of the headphones.
Independent Multi-channel Sound Damping System & RC Quad Crossover
After understanding the frequency characteristics of the selected dynamic driver, balanced armature modules, and piezoelectric ceramic pieces, we precisely calculated and designed the four-way RC circuit, allocating different units to their respective frequency ranges to fully exploit their characteristics. With the multi-channel sound damping tuning system, we adjusted parameters such as front cavity volume, acoustic path path, damping ventilation, etc., to avoid sound distortion and unnatural sound caused by inconsistent phase. The combination of independent sound channels and electronic crossovers helps the EM10 achieve smooth and continuous frequency response and phase. This setup effectively reduces the Q value of mid-high frequencies, ensuring seamless full-range connection and naturalness.
Precise and Interference-free Tuning
By adjusting the guide tube path and diameter, along with tuning cloth and damping components' position and ventilation, we achieve precise adjustment of each sound path.
Litz Silver-plated Copper Wire
The EM10 comes standard with a high-quality oxygen-free copper silver-plated wire with a 0.78mm 2-pin interchangeable design. Utilizing Litz stranding and large-diameter multi-core design, it ensures high-fidelity signal transmission, deepening sound separation and transparency. This not only makes the background crystal clear, presenting a more beautiful and clean effect for vocals and instruments, but also offers a transparent and anti-oxidation outer coating. This coating is lightweight, flexible, durable, and wear-resistant for long-term use. The stable and reliable double-pin male and female seat system escorts durability. Equipped with standard 3.5mm single-ended and 4.4mm balanced interchangeable audio plugs, it comprehensively adapts to various types of playback devices, further enhancing product versatility and user experience.
Meticulously Crafted Ergonomic Design
The EM10's single-sided 10-unit configuration shell design has undergone multiple cycles of resin 3D printing, human ear wearing feedback, and reconstruction of 3D after polishing and copying. Combined with a large amount of 3D data of various ear types, it achieves ergonomic design, fitting the ears perfectly. With an over-ear design, it ensures a stable and comfortable wearing experience while effectively reducing the stethoscope effect. Enjoy music without fear of headphone dropout risks.
The All-rounder for Music and Gaming
HiFi headphones are not only excellent music companions but also excel as high-level gaming headphones. With the H-2019 curve as reference, the EM10 exhibits precise sound reproduction characteristics, making it outstanding in audio and gaming playback. Its powerful low frequencies, accurate positioning, enriched spatial sound effects, clear trigger and footstep sounds, give you the edge in games. Excellent sound isolation provides you with a private music enjoyment experience, as if in a private cinema.
Technical Details
Processing Time
This product is in Pre-order period. Pre-orders are provided for items that have not reached us and will take some time to be shipped out.
Pre-order Period: 5-7 working days
Note:
- No cancellation of orders once ordered.
- All orders to be shipped out sequentially.
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.