LETSHUOER S12 PRO

HiFi 14.8mm Planar Magnetic In-Ear Earphones

    Silver-plated Monocrystalline Copper Cable with Swappable Jacks
    Five-axis Machining Process
    Balanced Chassis Design
    Ergonomic Design Details
REVIEWS
Product Price
¥25,582
Subtotal:
¥25,582
Quantity
Terms & conditions

Free standard shipping to most countries

Free express shipping on orders over $270*. Enjoy free tax and duty paid to most countries. Please refer to our shipping FAQ to see if you apply.

Covid-19 Shipping Delay Notice

Shipping may be delayed due to covid-19 depending on your country regulations.
Free Shipping

Authenthic Products

Linsoul Audio is the authorized distributor. All products are authentic and genuine.

Free Shipping

Worldwide Free Shipping

We are located in China but send our products worldwide for free. T&Cs apply.

Warranty

1 Year Warranty

We provide 1 year warranty for the all products except the cables*.

Custom 14.8mm Planar Magnetic Driver

LETSHUOER S12 PRO utilizes a custom 14.8mm large-diaphragm driver with great details retrieval, punchy bass and clear trebles. 102db high sensitivity means that it can be easily driven to volume, be it a cell phone or dongle DACs, LETSHUOER S12 PRO will sound optimal pairing with most source/amps.

Silver-plated Monocrystalline Copper Cable with Swappable Jacks

LETSHUOER S12 PRO comes with a stock cable that is constructed with silver-plated monocrystalline copper, and four 98-strand cores are then weaved together. It is terminated in standard 0.78mm dual pin connectors, and the other end is a swappable jack with 2.5mm / 3.5mm /4.4mm jacks. This system will work with a great amount of source gears and IEMs. Magnetic planar earphones Hi-fi planar in ear monitors for audiophiles and music lovers.

Five-axis Machining Process

LETSHUOER S12 Pro's aluminum chassis is shaped to have A snug fit in the concha. The finishing is smooth to the touch thanks to the five-axis CNC machining process. It¡¯s strong, touch and without sharp edges. The chassis comes in a minimalism profile, with not a lot of wiggle room within the acoustic chamber to minimize reverberation. Dual-pin receptacle is a separate piece protruded from the face plate so that the irregular shape would not cause distortion.

Balanced Chassis Design

LETSHUOER S12 PRO¡¯s chassis design is a continuation of the predecessor. Multiple vent holes on both sides are effective in alleviating negative pressure build up within the ear canal, and thus protecting the hearing. The independent rear acoustic chamber design makes channel matching to be more consistent. In terms of sound performance, the structural design of the front and rear acoustic chamber effectively discharges the pressure inside the chassis, thereby attaining a more natural sound.

Ergonomic Design Details

The earphone connector protrudes slightly from the side of the IEM so the earhook on the cable can sit comfortably on the ear without twisting inwards. The receptor is slightly indented into the chassis to ensure product longevity as well.

PRODUCT SPECIFICATIONS
Sensitivity
102db
Distortion
0.5% ±0.1%
Impedance
16Ω±1Ω
Connector
0.78 dual pin
Jack
2.5mm / 3.5mm / 4.4mm swappable
Chassis material
Aluminum alloy
Machining process
CNC
Driver
Planar magnetic
Driver diameter
14.8mm
Frequency response
20-20kHz
Cable
392-strands monocrystalline copper
Accessories
Memory foam, standard and transparent ear tips. Each set comes in three sizes
Stock cable with 2.5mm / 3.5mm / 4.4mm adapter
Faux leather carrying case
Uer manual and quality assurance certificate
WHAT'S IN THE BOX

Coming soon...

UNBOXINGS

Coming soon...

Our Shipping Process
NEW ORDER
Automatic

If everything goes right our system will automatically generate your order and send you a confirmation email. If you don't receive the confirmation email please double-check that it wasn't automatically stored in your spam or promotions folder.

ORDER PROCESSING
3 Working Days*

Most of the items you see are in stock and ready to be shipped after 3 working days. If you plan to order a custom (Design or Fit) product, a pre-order, or a made to order item processing times may change on item to item basis.

Standard Shipping
15 to 30 Days.

Standard shipping is offered free worldwide for orders under $269 USD (with some exceptions), but please consider that delivery times may vary considerably depending on your country, up to 90 Days.

Express Shipping
3-6 Working Days.

Most items over $270 include free express shipping (DHL or similar). If your order total is under $270 you can manually add Express Shipping at the checkout page for $15.00 - $35.00USD

World-Wide Shipping

Shipping FAQ

Which countries do you ship to?

We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.

We cannot ship to addresses that are "PO boxes or APO/FPO".

*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.

How much does shipping cost?

We have two shipping methods - Standard Shipping and Express Shipping.

Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*. 

*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.

Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for the two-way freight charges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.

Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes. No refund will be processed for such cases.

Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.

For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. 
Please contact us before placing an order, should you have any queries regarding shipping.  

How long does it take to receive the order after it is placed?

For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products. 

Customized items will take a longer time. Please contact our staff for more information.

On normal non-sale days, once your parcel has been shipped out:

  • For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
  • For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.

*Note: Timings might be affected due to festive seasons or other unforeseen circumstances

What happens if the parcel has been shipped but not delivered?
  1. First, kindly contact your local courier using the local tracking number.
    If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
    For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
    For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
  2. Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
    • Wrong address or phone number provided by recipient
    • Recipient was uncontactable when courier company contacted
    • Refusal to sign for the package by recipient
    • Lost or damaged parcel because recipient opted for “no-signature delivery”
    • Refusal to pay for the local tax/processing fee by recipient
    • Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees

Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.

Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.

How do I get help for my order?

Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.

In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.

For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
1) Send an email to support@Linsoul.com with an appropriate Subject Title 
2) Provide your order number and state the issue clearly
3) Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.

If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.

For other queries, the fastest way to contact us is via our website or Discord

Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.

Do I get tracking details for my order?

After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.

For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.

What shipping companies do you use?

We collaborate with these courier companies:
Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
Express Shipping: DHL Express, FedEx and SF Express

Last updated: 1 November 2022

LETSHUOER S12 PRO
You have successfully subscribed!
This email has been registered